Last Updated: 01/06/2025

Ecommerceville Ltd (“Ecommerceville”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website, www.ecommerceville.com, and submit personal data via our contact form.

We are a company registered in Scotland, and we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect - We only collect personal information that you voluntarily provide to us when using our contact form. This may include but not limited to: Your name, Your email address, Your phone number (if provided), Your message or enquiry

2. How We Use Your Information - We use the personal data you provide for the following purposes: To respond to your enquiry or request, To communicate with you about our services, To maintain records of correspondence, To improve our services and website functionality. We do not use your information for marketing purposes without your explicit consent.

3. Lawful Basis for Processing - We process your data based on the following lawful bases: Consent – when you submit an enquiry through our contact form, you are consenting to us processing your data to respond to that enquiry. Legitimate interest – we may retain your data for internal administrative purposes, such as service improvement or legal compliance.

4. How We Store and Protect Your Data - Your data is stored securely using industry-standard security practices. We take appropriate measures to prevent your personal data from being lost, used, accessed, altered, or disclosed in an unauthorised way. Only authorised personnel have access to the data you submit via the contact form.

5. Data Retention - We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. If no further communication is required, we will typically retain contact form submissions for no longer than 12 months.

6. Your Rights Under the UK GDPR, you have the right to: Access the personal data we hold about you, Request correction of incorrect or incomplete data, Request erasure of your personal data ("right to be forgotten"), Object to processing or request restriction of processing, Withdraw your consent at any time, Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise your rights, please contact us at info@ecommerceville.com

7. Sharing Your Data - We do not sell, rent, or trade your personal data. We may share data with service providers who assist us in operating our website or conducting our business, but only under strict confidentiality agreements and only for the purposes outlined above. We may also disclose your information where required to comply with legal obligations or to protect our rights.

8. Third-Party Links - Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites. Please review their privacy policies before submitting any personal data.

9. Changes to This Policy - We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review it periodically to stay informed.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us: Email: info@ecommerceville.com